FTH Power can only repair or rebuild batteries from manufacturers with whom we have an established partnership. Unfortunately, it is often impossible to obtain parts or technical information from many overseas battery manufacturers.
You can find a list of manufacturers we currently support on our website:
www.fthpower.com/collections/batteries. Click Here
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Click To Submit a Repair Request
 We will get back to you with more information when we receive your request
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FTH Repair Charges:
Evaluation & Analysis fee                  $55 + S&H
Labor Rates  (Standard Barreies)                              Â
      0-480 Watts Batteries        $100 + Parts + S&H
      481-560 Watts Batteries      $120 + Parts + S&H
       561-900 Watts Batteries      $140 + Parts + S&H
      901-1000 Watts Batteries     $160+ Parts + S&H
      1000 Watts & above          $170 + Parts + S&H
With the $55 evaluation fee we will provide you with a detailed analysis of your battery. This $55 will be credited towards the final repair cost if you approve the repair estimate.
Battery Shipping Form Click
We use Panasonic, LG & Samsung Lithium Batteries ONLY to Rebuild defective batteries
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Purchase a Pre-Paid HAZMAT Shipping ContainerÂ
CLICK ON PICTURE

Unfortunately we are not able to repair batteries with proprietary data system such as Bosch, BionX, Shimano, Yamaha and other similar system. Â These systems have a data line between the batteries and the bike controller systems. Â The information on these data lines are not available from the manufacturer. Â If we were to replace the cells on these batteries, we will have to adjust and re-write the firmware in the BMS (Battery management system) however that information is not available from the original manufacturer.
Please do not send these types of batteries to us for repair as it will be returned to you un_Repaired.
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